How to give us feedback
If you want to discuss anything about your experience with M&S Travel Money, please speak with one of our highly trained colleagues in store. Whatever you have to say, we’ll listen and value your feedback.
Afterwards, if you’d still like to explore the matter further, please get in touch with our customer support team. We’ll start working on a solution as soon as possible.
You can contact our customer support team online, by phone or by post:
Email: [email protected]
Tel: 0300 124 5573
Post: Customer Service, M&S Travel Money, PO Box 435, Stevenage SG1 9GA
Customer Service Opening Hours
Monday to Saturday: 08:00-18:30
Sunday: 10:00-17:00
Bank Holidays: 10:00-17:00
Next steps
Most feedback will be handled in store. However, in the unlikely event you’d like to escalate the issue, please make our customer services team aware.